As a university staff member, it is likely that you will be confronted with students who engage in behaviours that are disruptive to your classes, or workplace. In addition to disruptive class behaviour, you may encounter students who display more threatening behaviours such as stalking, intimidation, and physical or verbal abuse. It is important that these disruptive or aggressive behaviours are understood and handled appropriately in order to preserve classroom and workplace civility.

This page provides some information regarding common causes of disruptive and aggressive behaviour, as well as some strategies for managing individuals displaying these behaviours.


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